Do you need help with mental health or addiction in Washington County? Hawthorne Walk-in Center can help

Do you need help with mental health or addiction in Washington County? Hawthorne Walk-in Center can help



The Hawthorn Walk-in Center for mental health and addictions care has resumed walk-in services during limited hours of 9 a.m.-2 p.m., Monday through Friday.

Even during walk-in hours, Washington County community members who need help are still encouraged to call the Washington County Crisis Line at 503-291-9111 before going to Hawthorn. The line is answered every day, 24 hours a day, by trained professionals who can help decide the best option for care. This may include providing assistance by phone, referring to other services, arranging a mobile team crisis response, or referring the person to Hawthorn.


Everyone needs help sometimes:

If you have behavioral health issues (mental health or addictions), sometimes you need help right away. The Hawthorn Walk-in Center provides urgent services for mental health and substance use concerns.

For life-threatening emergencies, community members should always call 9-1-1.


When to seek help

  • Seek help if you or someone you care about is experiencing any of the following:
  • Confused thinking
  • Prolonged depression (sadness or irritability)
  • Feelings of extreme highs and lows
  • Excessive fears, worries and anxieties
  • Social withdrawal
  • Dramatic changes in eating or sleeping habits
  • Strong feelings of anger
  • Strange thoughts or beliefs (delusions)
  • Seeing or hearing things that aren’t there (hallucinations)
  • Growing inability to cope with daily problems and activities
  • Suicidal thoughts
  • Numerous unexplained physical ailments
  • Substance use


What to expect

Services at the Hawthorn Walk-in Center include:

  • Assessment
  • Crisis counseling
  • Education regarding mental health and addiction
  • Peer support
  • Connection to treatment providers and other social services


It might be possible to accomplish all of this in one visit, or we may ask you to come back for a follow-up.

There is no out-of-pocket cost for seeking help at the center. If you have insurance, we may bill for the service. If you are uninsured, there is no cost.

All conversations are confidential. If you are seeing a counselor or medical provider, we will ask if you are willing to sign a release of information document so we can coordinate your care with them.

The center is professionally staffed by LifeWorks NW Support is provided by counselors and trained peers who have lived experience with mental health challenges and/or addiction.


The Hawthorn Walk-in Center opened at 5240 NE Elam Young Parkway in Hillsboro in May 2017. More information is available at