brg_admin | Jun 1, 2021 | 0
Our parents may not find our simple tech so simple, and this can lead to a good Laugh
It sure has been a long winter, hasn’t it? But now that the tide feels like it’s changing for the better, I think we could all use a little giggle in the form of a recent personal story that I’m sure will resonate with many of you.
Call me any time, mom!
I told my 86-year-young mom that she can call me any time, day or night, and I will answer, even if I’m with a client. Of course, I let clients know that my mother is a priority and that if she happens to ring, I’ll have to step away for a moment.
The other day, I received that call. You know, the one with the special ring-tone so I know who it is. I was in the process of showing a home so I excused myself. When I returned, my gracious clients, asked if everything was okay. I explained how I failed in my attempt to help my mother get out of a webpage, and we all had a good laugh.
How do I get out of this webpage?
The verbal exercise of trying to solve issues over the phone leads me to trying my best not to breath heavily out of frustration. I describe what to me sounds very clear, but to her it is akin to finding a needle in a haystack. I recommended clicking the long rectangular box at the top of the screen, she instead clicked on a logo that took her to another page. Needless to say, the situation only became worse until we both ended up laughing hysterically as our efforts continually became compounded not resolved.
Try a visual aid like Facetime
Over time, I have learned that instead of calling and trying to fix something via the phone, FaceTime can save time… sometimes.
Yesterday the phone rang and the first words I heard mom say were ‘I need help’. One would think it would be of importance and I guess the measure of importance is relative. In this instance, she could not process a payment to purchase an item. Remembering the difficulties, we had last time, I called her back using FaceTime thinking (incorrectly) that this should take only a few minutes.
Painfully, it took almost 20 as she covered the camera with her finger, pointed the phone in the wrong direction or moved in too quickly so I was unable to see.
In the end, we were roaring with laughter! Our hearts were lifted as we shared a great time of fun, leaving me looking forward to our next online puzzle to solve.
If you would like to learn more about real estate and move management services, please contact Kimberly. Call 971-227-1302 or visit www.pdxmaturemoves.com.