Positive Words! Tell them something good
Ever had someone in your life, that always complained. Rarely had anything positive to say. Might have even regularly called you names?
Could have been a friend, co-worker, classmate, teammate…even a family member.
If so, then you know that negative words and negative thinking drain the life blood out of you.
So, ask yourself…as a manager, or a business owner…how are you speaking to those important to you?
I am sure you’re not calling anyone names…but are you complaining? Whining? Anything negative? Even a tiny bit?
It’s not hard to do. It’s a common human characteristic.
BUT, if those important to you are employees & customers…why would you alienate them? Why would you risk losing them?
If positive words empower, bond and energize…focus on that!
Easy right? It is…but it takes a lot of work and practice.
Listen, everyone is stressed out. Apart form a life that is faster paced than ever, the last couple years have been C-R-A-Z-Y!
A pandemic resulting in epic numbers of death and illness. Personal and business life impacted by this. An exceptionally contentious presidential election. Social Strife. Debates and arguments re: mask wearing and vaccines…and now, Russia invading Ukraine.
It’s easy to be worried. It’s easy to complain about things…even if it’s just the little things. And you know what? Honestly, NO ONE wants to hear it. So keep it to yourself. Share it with a therapist. Go for a run or walk. Listen to music. Do anything to de-stress and calm yourself.
Accentuate the positive. When was the last time you complimented a coworker, employee and/or customer? When was the last time you thanked them? When was the last time you called them something positive and endearing?
In an era of worry, difficulty hiring and keeping employees, and customers in search of businesses that care:
- TELL THEM SOMETHING GOOD…ON A REGULAR BASIS!
- MAKE IT EASY FOR PEOPLE TO DO, AND KEEP DOING BUSINESS WITH YOU!
- LOOK UP…AND SURPRISE SOMEONE!
Spencer Rubin is a sales/marketing expert and a passionate advocate for the success of small, local business owners. To sign up for Spencer’s weekly Catalyst Newsletter, contact 971-732-4745.
“Don’t give up, don’t EVER give up” ~Coach Jim Valvano