Word of the Year! Do you have one?
#CatalystBusinessNewsletter As of 2 years ago, myself, personally…and my company did...
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Embrace the struggle, accept it and take it head on
#CatalystBusinessNewsletter I have to be honest; this is not a new subject for me. We live...
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You Had a Chance! Put a little effort into customer service and thrive
#CatalystBusinessNewsletter What do you say to a customer says: “Thank you”?...
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4 Simple Words: Have a great day!
#CatalystBusinessNewsletter How powerful are words and attention you give others?...
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We live in a pretty cool world, worth the wait!
#CatalystBusinessNewsletter One can want something, look it up, click “order”...
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Are you in the business of annoying your customers? Keep it up… or don’t!
#CatalystBusinessNewsletter Remember back in the day, prior to social media and massive...
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I’ve been selling all my life: The good hustle… and the bad!
#CatalystBusinessNewsletter I grew up in a family-owned retail business. We sold electric...
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Do you have a “Word of the Year”? If not, give it a try and SHINE!
#CatalystBusinessNewsletter I have never been big on New Year’s Resolutions. Just never...
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The Trader Joe’s Effect! Make your customers smile
#CatalystBusinessNewsletter Recently on a busy Sunday, my wife and I stopped at Trader Joe’s to do...
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Problems are not the end of the world! Two quotes to consider
#CatalystBusinessNewsletter We business owners and managers have faced a lot over the last...
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Remember this guy? Don’t be a Wile E. Coyote!
#CatalystBusinessNewsletter Looney Tunes king of the “quick win” and outlandish stunts....
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Consider how much you communicate with your customers: how much is too much?
#CatalystBusinessNewsletter Just because we business people have more avenues to reach...
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