Customer service is a lost art: Is your company about building relationships?
#CatalystBusinessNewsletter If you are a business owner or manager, I have ONE New Year’s...
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Conversation skills require practice: A teacher shares her story about the importance of conversation
#CatalystBusinessNewsletter One thing that is a toughy in today’s world: Humans (all...
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You may not be a soccer coach… but you are a coach – So, make a difference
#CatalystBusinessNewsletter When I was a younger father, I coached all 3 of my kids in...
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The power of thank you! It’s easy to forget.
#CatalystBusinessNewsletter It’s easy to get so busy, you simply overlook it. Who have you...
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Are you reliable? Well, are you???
#CatalystBusinessNewsletter Are you reliable as a manager? As an owner? As a business? Can...
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Even with all this amazing technology… Give your customers magic
#CatalystBusinessNewsletter They like to be dazzled! They like to be surprised! They like...
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When you have the opportunity to make a difference… Don’t fail!
#CatalystBusinessNewsletter Technology is amazing! Such cool stuff…but it has...
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It’s 2021 and there are so many new ways to correspond… but why are we so bad at it?
#CatalystBusinessNewsletter Well, here we are…about to enter the Summer 2021. Lots of...
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