When you should call 9-1-1 (and when you should NOT)

When you should call 9-1-1 (and when you should NOT)



Communicating what you see is key to preventing crime and saving lives. But knowing which number to call can sometimes be confusing, depending on the situation.

Here is a breakdown of when to call emergency or non-emergency dispatch. Remember, if you see something, say something.


Call the non-emergency number (503-629-0111) for:

  • Suspicious persons or vehicles
  • Abandoned vehicles
  • Anything out of place
  • Noise disturbances
  • Graffiti


Call the Emergencies number (9-1-1) for:

  • Immediate threat of harm or danger
  • Serious injuries
  • Endangered persons
  • Missing children
  • Crimes occurring now


What to say when you call 9-1-1:

  • Explain emergency
  • Know your location and address
  • Give your name and phone number
  • Answer questions calmly
  • Follow instructions
  • Don’t hang up until told to do so


For more BPD information, visit: https://www.beavertonpolice.org/